Customer Service 

Our Company

L’Chef owns the NutriMill Brand. L’Chef LLC is the exclusive and authorized distributor of BOSCH Kitchen Machines and accessories in the USA & Canada.

Shipping & Delivery

Our items are shipped from our warehouse in Salt Lake City, UT. Packages are shipped UPS Ground or USPS, unless expedited shipping is selected. A tracking number will be sent to the email you provided at check out once the item is shipped. Please note we cannot ship UPS to PO Boxes. Billing addresses must be within USA. Unfortunately, we cannot ship to Canada nor can we accept a billing address with a Canadian address.

Privacy & Security

The following outlines how we collect, use, and store your personal information.

-      We collect personal information for the sole purpose of fulfilling your order. Accordingly, we will collect information such as, but 
not limited to, name, phone number, shipping address and billing information.

-      Information is collected via a secure SSL encrypted 
connection.

-      Billing information is processed through a third party called Authorize.net. L'CHEF LLC does not store any 
credit card information. 

Your personal data will not be sold or given to any other company. We store your data for the purpose of fulfilling your order and 
following up with orders if needed. We will also make you aware of future offers unless you opt out of such notifications.

Returns

If you desire to return your item you will need to receive a Return Authorization Number. In order to receive this authorization call us at 1-800-692-6724 or email us at sales@nutrimill.com. Once you have received this Authorization Number you can return it to the address below. Please note returns are subject to a 15% restocking fee and we cannot accept returns on used items. 

Nutrimill.com Returns
720 S. Gladiola St. Suite D
Salt Lake City, UT 84104

Ordering

You may complete your order as a guest by filling out your information upon checkout. We also allow and encourage you to create an account with our store so you are able to move more quickly through the checkout process, store multiple shipping addresses, view and track your orders in your account, and more. 

Payment, Pricing, & Promotions

We accept Visa, Mastercard, Discover, American Express and PayPal. Payment is processed through a secure SSL encrypted connection. We encourage you to check out our Refurbished and Promotions tab at the top of the page to see if we have any sales or promotions at this time. 

Viewing Orders

While logged into your account, you may view your order and tracking information. If you are having problems viewing your orders or have any questions please feel free to contact us at 1-800-692-6724 or sales@nutrimill.com

Updating Account Information

If you need to update account information click on the My Account button on the top right of the page, log in, and click on Account Dashboard to change your Email Address, Password, Shipping and Billing Addresses and Newsletter Subscription status. 

Warranty Information

If you have any warranty issues with your product(s) please feel free to contact us. You can call toll free at 1-877-267-2434 or locally at 1-801-383-1920. You can also email us at service@lchef.com or visit http://www.lchef.com/service-warranty/.